4 Tips When Selecting Internet Service Provider
Having to choose an incorrect internet service provider will probably caused you lots of troubles. With this being said, it is essential that you review other points first before you get into an agreement with any of your prospective internet service providers. You must not be basing your option on familiarity or price while deciding which ISP to choose. With the massive numbers of ISPs nowadays, it is so tempting to go with the cheapest or quickest option.
While the latter can save you time of selecting an ISP and money for their cheap plans, doing so may cause you to end up having more headaches and lost productivity in the long run.
In the next lines, you’re going to learn the important factors to be taken into mind when searching for an internet service provider.
Number 1. Uptime commitment – of all the promises that various ISPs make, fulfilling the uptime commitment is the most crucial. Many organizations will largely rely on backup or redundant service if the circuits aren’t working as they are supposed to. As much as possible, check out the service level agreements which ought to be measurable and real targets for uptime and not only saying the usual figures of 99.9 percent guarantees.
Number 2. Internet speed – most customers have the tendency to rate the ISP primarily on what speed they are advertising. Yes it is true that majority of the ISPs do provide 5/mbps or faster, but remember that these claims ought to be tested first before believing in it. Occasionally, marketing claims are exaggerated and many excuses are given when it is not met. So to save yourself from such worries, inquire what others use of their service and if you can, request for reference so you can ask them of their firsthand experience with the company.
Number 3. Technical and customer support – keep in mind, even the best and fastest connections can experience problems in the long run and chances are, you’ll have problems or questions you want to be addressed. So when things go unexpectedly wrong, you must be able to access their customer or technical support. Their team has to be available 24 hours a day, 7 days a week but if the ISP tells you otherwise, like it can be open between the normal 9 to 5 business hours, then it should be a red flag automatically.
Number 4. Pricing – what most people consider when choosing ISPs is the price plan. But in reality, the capacity, uptime, field response and service accessibility are more important especially when you consider internet circuits to different businesses these days.